The legal agreement governing your use of VATCompass services.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "you", "your") and VATCompass ("Company", "we", "us", "our"). By accessing our website, purchasing a service, or submitting our intake form, you confirm that you have read, understood, and agree to be bound by these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, or do not agree to these Terms, you may not use our services.
VATCompass provides EU VAT compliance screening services. Our primary service ("VAT Obligation Report") consists of a written analytical report prepared by specialist advisors that assesses a business's potential VAT registration obligations across EU member states based on information provided by the Client.
Our reports are compliance screening documents, not formal legal opinions, tax filings, or binding determinations by any tax authority. VATCompass is not a law firm and does not provide regulated legal advice. Our reports are prepared by subject-matter specialists and are intended to inform business decisions, but do not constitute professional legal or tax advice within the meaning of any applicable professional regulation.
Clients should use our reports as a well-informed starting point and, where registration or formal compliance action is required, engage a qualified and registered tax adviser or legal professional to proceed.
Our analysis is based solely on the information provided in the intake form. We do not independently verify information provided. The accuracy and completeness of our report is directly dependent on the accuracy and completeness of your submission.
Services are provided on a per-report basis or via pre-purchased credit packages for agency clients. By completing a purchase, you agree to pay the stated price inclusive of any applicable taxes.
Payment processing is handled by Paddle.com Market Limited ("Paddle"), who acts as merchant of record for all transactions. By purchasing, you also accept Paddle's terms and conditions. VATCompass does not store payment card data.
Agency credit packages are valid for 12 months from the date of purchase. Unused credits expire after this period with no refund.
We aim to deliver completed reports within 30 minutes of a complete and accurate intake submission during business hours (08:00–22:00 CET, Monday to Friday). Submissions received outside these hours, on weekends, or on EU public holidays will be processed on the next available business day.
Delivery is to the email address provided in the intake form. VATCompass is not responsible for delivery failures caused by incorrect email addresses, spam filters, or email server issues beyond our control.
You agree to:
Because our services involve the immediate allocation of specialist analyst time, the following policy applies:
For full details, see our Refund Policy.
Your VAT Obligation Report is prepared for your exclusive use. You retain the right to use it for your internal business purposes. VATCompass retains all intellectual property rights in the methodologies, frameworks, templates and analytical systems used to produce the report.
You may share your report with your own legal and financial advisers. You may not publish, sell or distribute the report to third parties without our written consent.
To the maximum extent permitted by applicable law, our services are provided "as is" and "as available" without warranty of any kind, express or implied. We do not warrant that:
We strongly recommend verifying key findings with a qualified tax professional before taking compliance action.
To the fullest extent permitted by law, VATCompass shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of, or reliance on, our reports or services, including but not limited to tax penalties, interest charges, back-filing costs, or regulatory enforcement actions.
Our total aggregate liability for any claim arising from these Terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
You agree to indemnify and hold harmless VATCompass and its directors, employees, contractors and agents from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising from: (a) your use of our services in breach of these Terms; (b) inaccurate or misleading information provided in your intake form; or (c) your violation of any applicable law.
These Terms shall be governed by and construed in accordance with the laws of the Netherlands (or the jurisdiction of our registered entity, which will be specified in our company details). Any disputes arising shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction, except where mandatory consumer protection laws in your country of residence provide otherwise.
We reserve the right to modify these Terms at any time. Material changes will be communicated via our website with at least 14 days' notice before taking effect. Continued use of our services after the effective date of changes constitutes acceptance of the revised Terms.
For questions about these Terms: contact@vatcompass.com